At Miray Foods, we are dedicated to delivering fresh, authentic pap products to our customers across Canada. Please review our shipping and delivery terms below.
1. Processing Time
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Orders are typically processed within 1–2 business days after payment is received.
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You will receive a confirmation email once your order has been shipped.
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Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Delivery
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We ship across Canada using trusted carriers (e.g., Canada Post, UPS, or courier services).
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Delivery times vary depending on your location. Typical delivery times:
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Ontario & Quebec: 2–4 business days
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Other provinces: 3–7 business days
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Remote areas: May take longer
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Please note that delivery times are estimates and not guaranteed.
3. Shipping Costs
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Shipping rates are calculated at checkout based on your delivery address and order weight.
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We may offer free shipping promotions from time to time, which will be clearly stated on our website.
4. Local Pickup (Fergus, ON)
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Customers in the Fergus, Ontario area can select Local Pickup at checkout.
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Pickup location: 19 Robertson St, Fergus, ON N1M 3P8
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You will be notified when your order is ready for collection.
5. Incorrect Address or Delivery Issues
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Please double-check your shipping address at checkout.
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We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
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If a package is returned to us due to an incorrect address, additional shipping costs may apply to resend it.
6. Damaged or Missing Items
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If your order arrives damaged, spoiled, or missing items, please contact us within 24 hours of delivery with your order number and photos. We will review and provide a replacement or store credit where applicable.
7. Contact Us
For any shipping or delivery inquiries, please reach out:
Miray Foods
📍 19 Robertson St, Fergus, ON N1M 3P8
📞 (226) 337-2551
📧 hello@mirayfoods.ca
🌐 mirayfoods.ca